About CAP INFO
Our History
At the dawn of the new web era and rise of American start-ups, Alain Rivoire and Stéphane Levet, who held positions of high responsibility at Fnac and Ciat respectively, made a commitment in June 2000, to develop an agile, modern, complete and on-demand software solution for the retail market.
This idea was based on a single premise: The outdated solutions available on the market or those developed internally by stores on Unix or AS400 systems were no longer suitable for this new and constantly changing world. As with ERP and fully integrated mode approaches, where back office and front office were one, they have lengthy implementation times and lack flexibility.
It was therefore time to counterbalance these approaches and provide a high value-added solution to enable retail stores to exceed their POS sales targets, support sales staff by helping them offer the right product at the right time to the right customer or secure sales transactions.
This humble and common sense approach confirms Cap Info’s current position, as a recognised player on the market and leading Retail Software Publisher Partner, supporting retail stores and brands in their digital transformation and implementation of the omnichannel customer journey throughout which the act of purchasing, from its intention, is converted into a seamless sale.
Key dates
Date clés
Our values
Working at, or with, Cap Info is choosing to share a real symbiotic working relationship based on a genuine and lasting partnership.
All the teams are motivated by the same state of mind focused on involvement and commitment around the fundamental values of the culture. These are centred on results and effectiveness, proximity and the service provided, creativity, technological innovation, user-friendliness and respect.
Working at, or with, Cap Info is growing on a daily basis in an environment of listening, trust, confidence, autonomy, initiative-taking and humility in search of added value.
Working at, or with, Cap Info is choosing to share a real symbiotic working relationship based on a genuine and lasting partnership.
All the teams are motivated by the same state of mind focused on involvement and commitment around the fundamental values of the culture. These are centred on results and effectiveness, proximity and the service provided, creativity, technological innovation, user-friendliness and respect.
Working at, or with, Cap Info is growing on a daily basis in an environment of listening, trust, confidence, autonomy, initiative-taking and humility in search of added value.
“Alone, I go faster; together, we go further”: our objective is to build relationships that enable our employees and customers to be proud, happy and united.
Join and us and let’s experience some unforgettable moments together!
Our Well-being at Work dictionary
Passion, boldness, sharing, listening, individual success, humility, efficiency, perceptiveness, health, complementarity, diversity, solidarity, pugnacity, courage, desire, pride, availability, friendship, right to be different.
Why choose us ?
Our arguments for choosing us are sincere, differentiating and alternative:
they are the driving force behind our positioning on the market of Omnichannel Front Office software solutions dedicated to the Retail sector.
Yes, we are proud of being a French SME and our size grants us an unparalleled agility
along with a start-up spirit that is conducive to the rapid understanding of the issues faced by our customers
and the operational implementation of your projects.
Recognition of our Omnichannel Front office expertise enables us to equip and support well-known retail brands in the Mid-Market segment
(Alinéa, Mondial Tissus, Office Dépot, Groupe CréO, NaturéO, Micromania, Avia, Société des Bains de Mer, bimedia, Richardson,….).
6 ADVANTAGES
CONCERNING OUR COMPANY
CONCERNING OUR COMPANY
1/ Branded DNA related to our passion for Hardlines & Specialty, Food & Grocery and Fast-food Chains
2/ An organisation independently held
by the 2 founders since its creation
3/ Sound organic growth and a sustainable economic model related to the recurrent nature of the services provided
4/ Annual staff turnover of
less than 3%
5/ G3+ Banque de France rating, proof of the company’s ability to meet all of its financial commitments on a daily basis
6/ 12% of turnover reinvested in R&D every year
6 ADVANTAGES
OF OUR SERVICES
OF OUR SERVICES
1/ A to Z coverage of Omnichannel Front Office solutions dedicated to the Retail sector
2/ A SPOC approach for Front Office support for POS terminal & payment solution hardware and software
3/ An integration methodology proven in Business Workshops & Technical Workshops
4/ An internal Deployment & Integration Department based in France and with international partnerships
5/ An internal R&D Department located in France and composed of both experienced staff and fresh young talent
6/ A proprietary Hot Line/Support & Monitoring installed in France
6 ADVANTAGES
CONCERNING OUR PRODUCTS
CONCERNING OUR PRODUCTS
1/ Continuous innovation based on the latest technologies
2/ Coverage that is feature-rich, expert and specialised for the Retail market
3/ An open and scalable approach to facilitate interoperability with third-party solutions
4/ Intuitive learning for users via user-friendly interfaces
5/ Fair pricing with a fixed-price commitment
6/ A limited development internal load for our customers with a typical implementation time of under 6 months
Certifications
ARTICLE 88 OF LAW NO. 2015-1785
This law, intended to combat VAT fraud, requires CAP INFO, as a Checkout Software Publisher, to be certified. This certification is managed by the organisation LNE-N°P173961.
“Certification relating to the use of cash register systems meeting the conditions of data inalterability, security, conservation and archiving n preparation of tax authority control, art.286, I-3 bis)”
REMPARTS STANDARD
(Strengthening and Control on Fleet Acceptance-Resilience, Transparency, Security) applied and integrated by our organisation across all e-banking and flows & processes related to our Electronic Banking Software Maintainer activity.
CAP INFO is also a certified INGENICO Partner and VERIFONE Partner.
CAPCAC™ INTEGRATION METHODOLOGY
Methodology initiated by CAP INFO which has become an agile project implementation standard