Food & Grocery

On a daily basis, CAP Info works with Food & Grocery stores to help them implement innovative services that meet the new requirements of their consumers.

Being closer to its Customers

On average a customer goes to a Food & Grocery store 1.6 times per week. This statistic underlines the importance of the seller being close to its customers. Furthermore, customers’ expectations change rapidly, in turn profoundly altering their food consumption patterns. This is particularly true among the generation of millennials who have an even greater appetite for organic produce and delicious flavoured or sweetened products. Their purchasing behaviour is also more connected and they exploit digital tools in the field of Food & Grocery. This makes it all the more important to seize this opportunity and provide them with the services they require.

Why do so many Food & Grocery stores put their trust in us?

Personalised Customer Relations

Thanks to our solutions, our customers implement a personalised customer relations strategy that is adapted to their consumers’ requirements: proactivity, relevance, humanity and consistency.

On-demand equipment

Our customers benefit from our expertise in providing a simple, seamless and consistent shopping experience thanks to our hardware and software solutions, such as weighing and centralised payment systems that are fully integrated with each other.

Click & Collect

Using the Web-to-Store or Ship-from-Store features from our Click & Collect module, our customers are better able to engage consumers and adapt more easily to their new behaviours.

Success Story

In this Success Story, discover how NaturéO, a supermarket chain and leader on the local organic market, uses CAP Info Easy Store solutions to develop its network of stores more quickly and manage its operations in real time.

Many other high-end Food & Grocery stores
put their trust in CAP Info solutions

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